Latest update on Covid-19

Last updated: Monday 5th April 2022

We will review and update this page if and when circumstances change

PRODUCT AVAILABILITY UPDATE


05.04.22: Unprecedented social, economic and political factors have resulted in large scale disruptions to many global supply chains. Unfortunately, this is impacting the availability and lead times on some of our products. The management team is working hard with our suppliers to resolve these issues, and we apologise for any disappointment experienced.

All stock levels are available live on our website. Stock is interrogated at the point of clicking an item. Therefore, this is the latest and most accurate information on all products and prices!

IMPORTANT: Please be aware that lead times from our suppliers can sometimes change even after your special-order is confirmed. We apologise for any inconvenience caused by these unforeseen delays and remind you to make sure you require a special-order item even with a delay, as we cannot subsequently cancel any items ordered especially for you.

REMOVAL OF ALL TRADE COUNTER RESTRICTIONS


31-01-22: As the current measures in place to restrict the spread of Omicron are now being lifted, from today we will remove our Trade Counter restrictions.

To speed your collections and save you time we continue to recommend you place your orders here online first and utilise our superfast website ‘click and collect’ service.

As per the Governments suggestion please continue to wear a face covering whilst using our indoor spaces.

GOV.UK: People who are fully vaccinated or under 18 years 6 months old do not need to self-isolate if they’ve had close contact with someone who has COVID-19.

Staff members are self-isolating if they have a high temperature, a new continuous cough, or a loss or change to their sense of smell or taste or have tested positive for COVID-19. We respectfully request our customers should adhere to the same criteria.

Please note: unprecedented price increases and delays continue from almost every manufacturer. Please contact your local branch for the latest pricing update and product availability information.

Thank you for your patience during these unprecedented times.

CURRENT SERVICES


All our Trade Counters are open between 8am and 5pm Monday to Friday as normal

Alltrade van deliveries are operating from all our branch locations: HQ: BRIGHTON & HOVE • BOURNEMOUTH • CARDIFF • COLCHESTER • GLASGOW • HEMEL HEMPSTEAD • MAIDSTONE • MANCHESTER • NORTHAMPTON • READING

Any next working day courier delivered orders will be processed and despatched by the relevant branch.

GUIDANCE FOR WORKING IN, VISITING OR DELIVERING TO OTHER PEOPLE’S HOMES


Click the below link to view a PDF giving practical advice on how tradespeople can work with their customers to create a working environment that is as safe as possible for everyone involved.
Guidance for Tradespeople working safely in people’s homes

Guidance on the new National Lockdowns and working safely during Coronavirus (Covid-19) are available online and can be found at:

www.gov.uk/guidance/national-lockdown-stay-at-home
www.gov.scot/coronavirus-covid-19/
www.gov.wales/coronavirus
www.nidirect.gov.uk/campaigns/coronavirus-covid-19

If you have any queries, please contact your local branch: -

HQ: Brighton & Hove Branch: 01273 765180

Bournemouth Branch: 01202 830110

Cardiff Branch: 02920 102505

Colchester Branch: 01206 635500

Glasgow Branch: 0141 739 8490

Hemel Hempstead Branch: 01442 500030

Magherafelt Branch: 028 7963 2457

Maidstone Branch: 01622 427515

Manchester Branch: 0161 672 3720

Northampton Branch: 01604 265215

Reading Branch: 01182 070990

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